Cloud-Based Communication Tools: Choosing the Right Platform for Your Business

Cloud-Based Communication Tools: Choosing the Right Platform for Your Business
By Deepak Dhar, February 04, 2023

The tech sector is expanding fast and doesn’t appear to be slowing down. Technological products and business services are both growing in popularity and “as a Service” (or “aaS” for short) products are dominating the industry especially the cloud services in particular have seen a boom.

Businesses can benefit greatly from “as a Service” solutions, but it can be slightly tricky to go choose the different options and decide which ones might be right for your needs.

Below are the top 6 cloud “as a service” :

  • · SaaS
  • · BaaS
  • · SECaaS
  • · DRaaS
  • · DaaS
  • · IaaS

SaaS (Software as a Service)
oftware as a Service or SaaS is one of the most popular category of a Service offering. Any software application that is totally hosted online (or in the cloud) and does not need any upfront hardware investment is referred to as a SaaS product. Customers can access the applications from any location on any connected device and is one of the major advantage of using SaaS solutions.

BaaS (Backup as a Service)
Backup as a Service (BaaS) enables businesses to back up their data promptly and effectively to any offsite location. The purpose of online backup protects the information (business or personal data) from the risk of loss associated with user error, hacking, or any other technological disaster. Instead of performing backup with a centralized, on-premises, BaaS connects systems to a private, public, or hybrid cloud managed by the CSP and data is data is regularly backed up by a service vendor to a remote secure cloud-based data repository over a network connection.

SECaaS (Security as a Service)
With technology, the data accessibility advantages are universally acknowledged but this data (business / personal) requires the highest level of protection against impending cyber threats. Security as a service (SECaaS) allows companies to use an external provider to handle and manage

cybersecurity including data breaches, phishing scams and distributed denial of service attacks. SECaaS is popular data security solution for companies as it is easier to scale as the business grows.

DRaaS (Disaster Recovery as a Service)
Natural catastrophes, cyber-attacks and equipment failure etc. represent an unanticipated threat to your company. Disaster recovery as a service (DRaaS) is a cloud computing service model which allows the company to back up its data and IT infrastructure onto a third-party cloud computing environment who in turn will provide for all the DR orchestration. The as-a-service model means that the company doesn’t have to own all the required resources to manage disaster recovery but can rely on the cloud service provider. DRaaS plans through a traditional subscription model or a pay-per-use model that allows to pay only when disaster strikes.

DaaS (Desktop as a Service)
In today's environment, more work than ever is done remotely or on BYOD (mobiles, personal devices) and this presents a unique problem for IT administrators who are responsible for keeping DaaS is a high-performing, secure, cost-effective desktop virtualization model where data is made available on demand and regardless of the consumer’s location or infrastructure. DaaS is gaining more recognition and is one of the emerging cloud types.

IaaS (Infrastructure as a Service)
In a traditional on-premises data centre setup, the company needs to invest in servers, storage, software and knowledgeable IT resources for its management which at times becomes challenging if the IT department struggles to keep up with the business growth. Infrastructure as a service (IaaS) is a cloud computing service model in which computing resources are hosted in a public, private, or hybrid cloud. IaaS offers essential computing, storage, and networking resources on demand, and on a pay-as-you-go basis. Businesses can use the IaaS model to shift some or all of their on-premises infrastructure to the cloud, where it is owned and managed by a cloud provider.



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