Incident Management

This system blueprint is designed for IM application developed by a company registered in Gibraltar, Spain called Deeshaa and is a part of the project documentation. It is one of several key project documents and it is used to identify not only the technical standards and guidance but also to understand flow of the application along with key schematics related to the project



  • Easy course management.
  • Tracking and analysing user data.
  • User-friendly dashboards.
  • Managing Incidents & Problems.
  • Grants the feasibility to report problems and incidents anywhere effectively.
  • Track the resolution process.
  • Manage questionnaire to find the criticality of incident.
  • Intuitive user interface (UI).
  • Easy organizational management.
  • Automated email configuration & notifications.

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